ChatShape

Description

ChatShape empowers businesses to create custom AI chatbots directly from their website content or uploaded PDF files. By simply providing a website link, ChatShape crawls the visible text to train a personalized AI assistant. This chatbot can then be embedded on your website to provide instant answers to customer queries, acting as a 24/7 customer support agent.

Beyond answering questions, ChatShape chatbots are designed to boost lead generation by automatically collecting visitor information through an integrated email input form. This feature allows businesses to capture leads directly from customer conversations, with details like country of origin available in the dashboard and exportable to CSV.

The platform offers high customizability, allowing users to tailor the chatbot's branding, color, and tone to match their business identity. This ensures a seamless integration with the website's existing aesthetic. ChatShape also provides analytics, recording all chatbot messages in a dashboard for review and export, offering insights into user interactions.

Users can update the AI's responses by modifying the prompt and start message before embedding. The AI can be further tuned over time to optimize customer interactions. ChatShape supports multiple web sources and PDF uploads, with limits varying by plan. For large data volumes or custom integrations, direct contact with the support team is available.

Trusted by over 10,341 businesses, ChatShape aims to enhance customer experience, increase conversions, and save significant time by automating customer support and lead generation tasks. The platform is accessible with no credit card required for initial creation, making it easy for businesses of all sizes to implement advanced AI solutions.

ChatShape's Core Features

• Custom AI chatbot creation from website links

• AI chatbot creation from PDF files

• Automated lead generation with email capture

• Customizable branding, color, and tone

• 24/7 AI-powered customer support

• Instant customer query answering

• Chatbot analytics and conversation export

• Prompt and start message customization

• Embeddable script tag for website integration

• Lead data export to CSV

• Information on lead origin (country)

How to use ChatShape?

1. 1

   Create Bot: Add your website link or upload PDF files to train your AI.

2. 2

   Configure: Customize branding, color, tone, and prompt instructions.

3. 3

   Embed: Copy the script tag and add it to your website's HTML.

4. 4

   Monitor: View chatbot analytics and collected leads in your dashboard.

5. 5

   Optimize: Tune the AI's responses over time for better customer interactions.

ChatShape's Use Cases

• Customer Support
• Lead Generation
• Website Engagement
• Sales Assistance
• Information Retrieval
• Document Analysis

FAQ from ChatShape

• What is ChatShape?

  ChatShape allows you to build AI-powered chatbots for your website by crawling your site's content or uploaded PDFs to train a custom AI assistant.

• How does ChatShape train an AI chatbot?

  You provide a website link, and ChatShape crawls the visible, copyable text from the page to train the chatbot.

• Can I create a chatbot from a PDF file?

  Yes, you can upload multiple PDF files to ChatShape and create a chatbot trained on your documents.

• Does ChatShape help with lead generation?

  Yes, you can enable an option for an email input form to appear in the chat window, allowing you to collect leads from visitor conversations.

• Can I customize the chatbot's appearance and behavior?

  Yes, you can customize the branding, color, and tone of your chatbot to match your business. You can also update the prompt and start message.

• How do I add the chatbot to my website?

  You simply copy the provided script tag for your chatbot and add it to your website's HTML.

• Can I view how many people chat with the bot?

  Yes, all chatbot messages are recorded in your chatbot dashboard, where you can view and export them.

• What information is available for collected leads?

  Information such as the country of origin is available for collected leads, helping you understand where they are coming from.

• Can I add custom data beyond website scraping?

  You can add custom data to your chatbot by including information in the prompt. For large amounts of data or custom integrations, you can email james@chatshape.com.

• Is there a limit to the number of sources for a bot?

  The maximum number of web sources depends on your plan, with each page's text character count measuring the size of a web source.