Helpjuice

Description

Helpjuice is knowledge base software that helps organizations create, organize, and share knowledge within their teams and with their customers. Rebuilt with AI in mind, it aims to make knowledge easy to find, cutting repetitive questions and training and turning support into a self-service growth engine.

It includes an AI suite with an AI writer that drafts articles from Slack, tickets, or emails, AI search that returns answers in under a second even when spelling is off, an AI chatbot, AI article translation into 40+ languages, and an auto-updating Chrome extension. Additional features include a clean editor, a step-by-step tutorial builder, localization, smarter insights and analytics, live collaboration and workflows, and robust security with SOC 2 and GDPR support. Helpjuice also offers fully customized, hand-crafted knowledge base design and includes migration support.

Helpjuice is trusted by many companies and users, including brands like Amazon, Hertz, and Shipt, and cites customer results such as reduced support tickets and support workload shifts. It integrates with tools your team already uses.

Helpjuice offers a free 14-day trial with full access and no credit card required. Paid plans are priced per month by tier and user count, with a Knowledge Base plan, an AI-Knowledge Base plan that includes the AI suite, and an Unlimited plan for larger teams.

Helpjuice's Core Features

• AI writer that drafts articles from Slack, tickets, and emails

• AI search that returns answers in under a second

• Forgiving search that handles misspellings

• AI chatbot for self-service answers

• AI article translation into 40+ languages

• Step-by-step tutorial builder and clean editor

• Fully customized knowledge base design

• Analytics, localization, and SOC 2 and GDPR security

How to use Helpjuice?

1. 1

   Start free: Sign up for the 14-day trial with full access and no credit card.

2. 2

   Create your base: Set up your knowledge base, with migration help available.

3. 3

   Add content: Write or generate articles with the AI writer from existing sources.

4. 4

   Customize: Brand and localize your knowledge base and organize content.

5. 5

   Publish and measure: Share it with your team or customers and track insights.

Helpjuice's Use Cases

• Customer self-service
• Internal knowledge management
• Support enablement
• AI-assisted documentation
• Onboarding

FAQ from Helpjuice

• What is Helpjuice?

  Helpjuice is AI-powered knowledge base software that helps you create, organize, and share knowledge within your organization and with your customers.

• Is there a free trial?

  Yes. Helpjuice offers a free 14-day trial with full access and no credit card required, and you can cancel anytime.

• What AI features does Helpjuice include?

  The AI suite includes an AI writer, AI search, an AI chatbot, AI article translation into 40+ languages, and an auto-updating Chrome extension. AI features are included in the AI-Knowledge Base and Unlimited plans.

• How does the search work?

  Helpjuice's search forgives misspellings and finds what you meant in under a second, whether questions live in Teams, Slack, email, or elsewhere.

• Is Helpjuice secure?

  Yes. Helpjuice supports robust security including SOC 2 and GDPR, and is described as enterprise-ready.

• Does Helpjuice help with migration and customization?

  Yes. Helpjuice includes migration support and hand-crafts a fully customized knowledge base design so it looks tailor-made for your brand.