Zixflow

Description

Zixflow is an all-in-one, AI-first platform for managing, engaging, and retaining customers across WhatsApp, RCS, SMS, and email. It gives sales, marketing, and service teams a CRM plus multi-channel engagement tools to run the entire customer journey, from instant OTPs to AI-driven marketing journeys, all from one place.

The platform includes Engage+ for crafting, scheduling, and sending personalized multi-channel campaigns at scale; Sendflow for delivering OTPs and transactional notifications in under eight seconds with automatic fallback across channels if one fails; and AudienceIQ, an AI-powered customer segmentation and dynamic CDP that triggers personalized campaigns based on real behavioral signals. Zixflow reports high message delivery rates and is used to send messages at large scale for companies in banking, media, and consumer goods.

Zixflow offers enterprise-ready APIs to build custom messaging experiences, 20+ native integrations plus connections to thousands of apps via Zapier, Make, and webhooks, and a WhatsApp AI Agent that chats with leads and qualifies them around the clock. Security includes end-to-end encryption, passwordless authentication, SSO/SAML, SCIM, audit logs, and GDPR-aligned data processing. Pricing includes a free plan for three users and paid Marketing and Business stacks with pay-as-you-go messaging.

Zixflow's Core Features

• Multi-channel engagement across WhatsApp, RCS, SMS, and email

• Engage+ for personalized multi-channel campaigns at scale

• Sendflow OTP and transactional delivery with automatic fallback

• AudienceIQ AI-powered segmentation and dynamic CDP

• WhatsApp AI Agent for round-the-clock lead qualification

• Enterprise-ready messaging APIs and SDKs

• 20+ native integrations plus Zapier, Make, and webhooks

• Passwordless auth, SSO/SAML, audit logs, and GDPR readiness

How to use Zixflow?

1. 1

   Sign up: Start on the free plan with up to three users and essential features.

2. 2

   Connect channels: Set up WhatsApp, RCS, SMS, and email and import your contacts.

3. 3

   Build campaigns: Use Engage+ to craft and schedule personalized multi-channel campaigns.

4. 4

   Automate delivery: Configure Sendflow for OTPs and transactional messages with cross-channel fallback.

5. 5

   Segment and integrate: Use AudienceIQ to target audiences and connect your stack via APIs and integrations.

Zixflow's Use Cases

• OTP and transactional delivery
• Multi-channel marketing
• E-commerce engagement
• Lead qualification
• Customer segmentation

FAQ from Zixflow

• Which channels does Zixflow support?

  Zixflow supports WhatsApp, RCS, SMS, and email, letting teams engage customers across every channel from one platform.

• What is Sendflow?

  Sendflow delivers OTPs and transactional notifications in under eight seconds, and if SMS fails it automatically falls back to WhatsApp, RCS, or email to guarantee delivery across at least one channel.

• Does Zixflow have AI features?

  Yes. It includes AI-powered delivery, AudienceIQ segmentation, and a WhatsApp AI Agent that chats with and qualifies leads around the clock.

• Can I integrate Zixflow with other tools?

  Yes. It offers 20+ native integrations plus connections to thousands of apps through Zapier, Make, Pabbly, and webhooks, along with APIs and a Node.js SDK.

• Is Zixflow secure?

  Zixflow uses end-to-end encryption, passwordless authentication, SSO/SAML, SCIM, audit logs, and GDPR-aligned data processing with regional hosting options.

• How much does Zixflow cost?

  There is a free plan for three users, plus a Marketing Stack from $39/month and a Business Stack from $69/month billed annually, with pay-as-you-go messaging pricing.