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Citizen Development Business Case

This Forrester report guides application development leaders in constructing a business case for citizen development initiatives. It details how to apply the Total Economic Impact™ (TEI) model to implementation and governance, highlighting benefits like cost savings, addressing developer shortages, and enhancing workforce adaptability.

Description

This comprehensive report from Forrester empowers application development leaders to effectively build a compelling business case for adopting citizen development strategies. It provides a structured approach, walking users through the application of the Forrester Total Economic Impact™ (TEI) model specifically tailored for citizen development implementation and its ongoing governance.

The report underscores that citizen development is not merely a trend but a credible and strategic path toward achieving significant business objectives. Key benefits highlighted include substantial cost savings, a proactive solution to the persistent developer shortage, increased customer satisfaction through faster delivery of solutions, and the cultivation of a future-fit workforce equipped with new digital skills. Furthermore, it addresses the critical aspect of risk reduction associated with empowering a broader range of employees to build applications.

By embracing citizen development, organizations can unlock new levels of agility and innovation. The report aims to equip leaders with the data and framework necessary to justify these initiatives to stakeholders, demonstrating tangible return on investment and strategic alignment. It emphasizes that now is the opportune moment for businesses to integrate citizen development into their operational fabric to remain competitive and responsive in a rapidly evolving technological landscape. The insights provided are crucial for any organization looking to leverage its internal talent pool more effectively and drive digital transformation from within.

Highlights

  • Guidance on building a business case for citizen development

  • Application of the Forrester Total Economic Impact™ (TEI) model

  • Framework for citizen development implementation

  • Strategies for citizen development governance

  • Identification of cost savings opportunities

  • Addressing developer shortages through citizen development

  • Methods to increase customer satisfaction

  • Building a future-fit workforce

  • Reducing organizational risk

  • Actionable insights for application development leaders

  • Data-driven approach to justifying citizen development initiatives

Use It For

  • Business Case Development
  • Cost Savings Analysis
  • Addressing Developer Shortage
  • Improving Customer Satisfaction
  • Workforce Skill Development
  • Risk Mitigation
  • Digital Transformation

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