Description
This comprehensive report from Forrester empowers application development leaders to effectively build a compelling business case for adopting citizen development strategies. It provides a structured approach, walking users through the application of the Forrester Total Economic Impact™ (TEI) model specifically tailored for citizen development implementation and its ongoing governance.
The report underscores that citizen development is not merely a trend but a credible and strategic path toward achieving significant business objectives. Key benefits highlighted include substantial cost savings, a proactive solution to the persistent developer shortage, increased customer satisfaction through faster delivery of solutions, and the cultivation of a future-fit workforce equipped with new digital skills. Furthermore, it addresses the critical aspect of risk reduction associated with empowering a broader range of employees to build applications.
By embracing citizen development, organizations can unlock new levels of agility and innovation. The report aims to equip leaders with the data and framework necessary to justify these initiatives to stakeholders, demonstrating tangible return on investment and strategic alignment. It emphasizes that now is the opportune moment for businesses to integrate citizen development into their operational fabric to remain competitive and responsive in a rapidly evolving technological landscape. The insights provided are crucial for any organization looking to leverage its internal talent pool more effectively and drive digital transformation from within.
Highlights
Guidance on building a business case for citizen development
Application of the Forrester Total Economic Impact™ (TEI) model
Framework for citizen development implementation
Strategies for citizen development governance
Identification of cost savings opportunities
Addressing developer shortages through citizen development
Methods to increase customer satisfaction
Building a future-fit workforce
Reducing organizational risk
Actionable insights for application development leaders
Data-driven approach to justifying citizen development initiatives
Use It For
- Business Case Development
- Cost Savings Analysis
- Addressing Developer Shortage
- Improving Customer Satisfaction
- Workforce Skill Development
- Risk Mitigation
- Digital Transformation






