Infinitus AI Agents

Description

Infinitus offers a powerful platform of AI agents designed to streamline communication and coordination within the healthcare ecosystem. The core mission is to ensure that the care patients need effectively reaches them, bridging the gap between patients, providers, and payors. This is achieved through an agentic platform that operates across every communication channel.

The Infinitus platform focuses on several key areas to improve patient journeys and operational efficiency. For access, AI agents facilitate faster patient onboarding by handling benefit verification, prior authorization follow-up, and enrollment processes, allowing healthcare teams to concentrate on patient care. In terms of affordability, agents monitor copay card status, identify patients at risk of financial hardship, and coordinate necessary outreach to prevent therapy abandonment.

Adherence is another critical focus, with Infinitus agents providing continuous support throughout the patient's treatment journey. They manage off-hours inquiries, coordinate prescription refills, and conduct proactive check-ins to identify and address potential issues before they lead to missed outcomes. This comprehensive approach ensures patients remain engaged with their care plans.

Studio, Infinitus' no-code AI agent builder, empowers healthcare teams to design, test, deploy, and refine AI agents. These agents are built with the necessary guardrails, compliance, and reliability demanded by the healthcare industry, offering enhanced accuracy and faster deployment times. Lens, another component of the platform, analyzes every patient, provider, and payor interaction across all channels, providing insights and alerting relevant personnel to emerging trends or potential problems before they escalate.

The value proposition of Infinitus is underscored by significant real-world results, including millions of minutes of conversation automated, millions of calls completed, and substantial ROI for its clients. The platform supports a wide range of healthcare entities, including pharmaceutical companies, specialty pharmacies, payors, and health systems, all seeking to enhance patient engagement and operational efficiency.

Infinitus AI Agents's Core Features

• AI agents for clinical and administrative healthcare calls

• Automates benefit verification and prior authorization follow-up

• Manages enrollment and refill coordination

• Monitors copay card status and patient financial risk

• Handles off-hours inquiries and proactive patient check-ins

• No-code AI agent builder (Studio)

• Real-time clinical risk detection for escalations

• Conversation analysis and insights platform (Lens)

• Supports communication with patients, providers, and payors

• Ensures 100% protocol compliance for AI agents

• Delivers 50% typical ROI and 10% greater data accuracy

• 100M+ minutes of conversation automated

• Supports +125,000 providers

How to use Infinitus AI Agents?

1. 1

   Configure: Design and build AI agents using the no-code Studio platform.

2. 2

   Deploy: Launch AI agents across various communication channels.

3. 3

   Engage: Allow AI agents to communicate with patients, providers, and payors.

4. 4

   Monitor: Utilize Lens to analyze conversations and gain insights.

5. 5

   Optimize: Refine AI agent performance based on data and feedback.

Infinitus AI Agents's Use Cases

• Patient Onboarding
• Financial Support
• Medication Adherence
• Provider Communication
• Payor Interactions
• Clinical Escalations
• Administrative Task Automation

FAQ from Infinitus AI Agents

• What types of healthcare calls can Infinitus AI agents handle?

  Infinitus AI agents can handle both clinical escalations and administrative healthcare calls, including benefit verification, prior authorization follow-up, enrollment, refill coordination, and patient check-ins.

• How does Infinitus help with patient adherence?

  Infinitus agents support patient adherence by managing refill coordination, handling off-hours inquiries, and conducting proactive check-ins to ensure patients stay on track with their treatment.

• What is Studio in the Infinitus platform?

  Studio is Infinitus' no-code AI agent builder, which allows healthcare teams to design, test, deploy, and refine AI agents without requiring extensive coding knowledge.

• How does Lens improve healthcare conversations?

  Lens analyzes every patient, provider, and payor interaction, making sense of the data and delivering the right information to the right people to prevent issues from escalating.

• What are the typical results seen with Infinitus?

  Clients typically see a 50% ROI, 10% greater data accuracy, and significant time savings, with over 100 million minutes of conversation automated.

• Can Infinitus agents detect clinical risks?

  Yes, Infinitus offers 'Clinical Escalations' for real-time clinical risk detection during AI agent conversations.

• Who benefits from Infinitus AI agents?

  Infinitus benefits pharmaceutical companies, specialty pharmacies, payors, and health systems by improving patient access, affordability, and adherence.

• How quickly can Infinitus AI agents be deployed?

  AI agents built with Studio are deployed 90% faster compared to traditional methods.

• What is the accuracy of AI agents built with Studio?

  AI agents built with Studio are 40% more accurate.

• Does Infinitus ensure compliance?

  Yes, AI agents built with Studio are 100% protocol compliant.