broadn - AI for Manufacturing Sales

Description

Broadn is an AI-powered solution designed to streamline sales operations for U.S. manufacturers. It automates the entire process from receiving inbound product inquiries to sending finalized orders to your ERP system. By leveraging AI, Broadn transforms unstructured RFQs and sales orders into clean, actionable outputs, significantly reducing manual effort and potential errors.

The core functionality of Broadn revolves around its ability to process inbound emails and contact form submissions, turning them into accurate quotes. It utilizes live pricing and product logic to generate draft quotes instantly, incorporates rule-based discounts and approvals automatically, and can handle complex product configurations. A key benefit is margin control, providing full visibility to prevent guesswork. For order entry, Broadn parses Purchase Orders (POs), validates line items, and sends structured orders directly to your ERP, eliminating manual errors and the need for copy-pasting between systems.

Broadn offers an AI agent, Agent Herbie, capable of operating in secure or air-gapped environments, making it suitable for mission-critical applications. This agent reads requests, builds quotes, responds to customers, and escalates issues when necessary, providing end-to-end automation. The system handles most tasks automatically, allowing human intervention only for edge cases. This scalability means one agent can perform the work of a full quoting team without the need for extensive training or the risk of burnout.

The platform is particularly beneficial for sales teams that manage inquiries through email and contact forms. It supports various manufacturing sectors, including Electronics & PCB Assembly, Contract Manufacturing, Industrial Components, Automotive Suppliers, Packaging and Labeling, and Distributors (HVAC, Electrical, Plumbing). Broadn integrates seamlessly with existing platforms such as Shopify, SAP, Microsoft, QuickBooks, and Salesforce, ensuring a connected workflow.

Key features include direct email processing, rapid quote response times (under 2 minutes), quote creation from product catalogs or configurators, and order management via smart forms, email, or WhatsApp. It manages sales at the opportunity level, centralizes quotes, POs, invoices, and product documents, and works with multiple price and cost lists. Real-time cost calculation, pricing and discount rules, e-signature capabilities, and an opportunity-level data room are also included. A real-time sales dashboard provides oversight, and the system can automatically identify and profile new leads based on publicly available information. Broadn also facilitates integration with supplier and distributor pricing and availability data via API.

broadn's Core Features

• Automates quoting from inbound RFQs and sales orders.

• Transforms unstructured emails into structured quotes and orders.

• Generates quotes using live pricing and product logic.

• Applies rule-based discounts and approvals automatically.

• Enables product configuration for complex bundles.

• Provides full margin visibility during quoting.

• Ensures error-free order entry to ERP systems.

• Integrates with existing platforms like Shopify, SAP, and Salesforce.

• Offers an AI agent (Agent Herbie) for offline and secure environments.

• Scales quoting operations without increasing headcount.

• Processes emails directly from your inbox.

• Responds to quotes in under 2 minutes.

• Manages sales at the opportunity level.

• Provides real-time cost calculation and sales dashboards.

How to use broadn?

1. 1

   Connect your existing platforms (CRM, ERP, email).

2. 2

   Configure pricing, product logic, and discount rules.

3. 3

   Let the AI agent process inbound inquiries and generate quotes.

4. 4

   Review and approve quotes or orders as needed.

5. 5

   Monitor sales performance via the real-time dashboard.

broadn's Use Cases

• Automated Quoting
• Order Processing
• Sales Ops Efficiency
• Complex Product Configuration
• Margin Visibility
• Scalable Sales Teams
• Offline AI Operations
• CRM & ERP Integration

FAQ from broadn

• What does the Broadn email agent actually do?

  The Broadn email agent reads inbound product inquiries, builds quotes using your pricing and product logic, responds to customers, and escalates when necessary, automating the quoting process.

• How does the agent know what to quote?

  The agent is configured with your product catalog, pricing rules, discount structures, and product logic to ensure accurate and consistent quoting.

• Can Broadn really close deals on its own?

  Broadn automates the quoting and order submission process. While it handles most tasks, human supervision is available for reviewing and approving quotes or when edge cases arise.

• Can I stay in control of the quotes it sends?

  Yes, you can set up approval workflows for quotes or orders, and the system allows for human intervention at any stage of the process.

• What types of files can Broadn handle?

  Broadn can read and process emails, unstructured RFQs, and Purchase Orders (POs). It can also generate quotes from your product catalog or bundle configurator.

• How fast can we get up and running with Broadn?

  Broadn aims for quick onboarding. You can plug in your catalog and pricing, and start quoting within days, without lengthy implementations or expensive consultants.

• Is Broadn secure and compliant?

  Broadn is designed for mission-critical applications and offers Agent Herbie, an AI agent that can run in secure or air-gapped environments, ensuring data protection.

• What if my pricing is complex or customer-specific?

  Broadn can handle complex pricing structures, multiple price lists, cost lists, and custom discount rules, ensuring accurate quotes for varied customer needs.

• Can Broadn integrate with our ERP or CRM?

  Yes, Broadn connects with your existing platforms, including SAP, Microsoft, QuickBooks, Salesforce, and Shopify, to sync opportunities and ensure seamless data flow.

• Who is Broadn best suited for?

  Broadn is ideal for U.S. manufacturers, distributors, and suppliers who sell through email and contact forms and want to automate their quoting and order processing.