Description
ElevenAgents is a powerful platform designed to help businesses create, deploy, and manage AI voice agents efficiently. With the ability to configure agents in just hours, it caters to various industries, including customer service, sales, and operations. The platform supports over 70 languages and provides access to more than 16,000 voices, allowing businesses to customize their agents to match their brand voice.
The deployment capabilities of ElevenAgents are extensive, as it operates seamlessly across multiple channels such as telephony, web, mobile, WhatsApp, SMS, email, and chat. This flexibility is enhanced by native connectors for popular tools like Twilio, Genesys, Zendesk, and Salesforce, enabling businesses to manage all interactions from a single interface. The platform's modular design allows users to integrate their existing systems, whether it's a CRM, ticketing system, or knowledge base, ensuring a smooth transition and operational continuity.
One of the standout features of ElevenAgents is its low latency, with response times under 500 milliseconds, making interactions feel natural and immediate. The platform is also LLM agnostic, allowing users to bring their own language models or utilize ElevenLabs' domain-tunable models. This adaptability ensures that businesses can leverage the latest advancements in AI technology without being locked into a single vendor.
Compliance is a critical aspect of ElevenAgents, as it holds certifications such as SOC 2 Type II, ISO 27001, and PCI DSS Level 1, along with HIPAA and GDPR compliance. This commitment to security and privacy is essential for enterprises handling sensitive customer data. Additionally, the platform offers features like Zero Retention Mode and granular access permissions to enhance data protection.
In summary, ElevenAgents is designed for enterprises looking to enhance their customer interactions through AI-driven voice agents. Its combination of speed, flexibility, and compliance makes it a compelling choice for businesses aiming to improve their operational efficiency and customer satisfaction.
ElevenAgents's Core Features
Supports 70+ languages
Sub-500ms latency
Integrates with Twilio, Genesys, Zendesk, Salesforce
LLM agnostic
SOC 2 Type II certified
ISO 27001 certified
PCI DSS Level 1 certified
Zero Retention Mode
How to use ElevenAgents?
Configure: Set up your first AI agent within hours.
Deploy: Launch your agent across multiple channels.
Integrate: Connect with existing systems like CRM and ticketing.
Monitor: Track agent performance and customer interactions.
ElevenAgents's Use Cases
- Customer Support
- Sales Assistance
- Appointment Scheduling
- Invoice Management
- Account Support
