Telezen Dashboard

Description

Telezen Dashboard is a multi-tenant, white-label platform built for agencies that provide AI voice agent services. It lets an agency connect its preferred voice AI providers, Vapi and Retell, and launch a fully branded portal for its clients in minutes rather than building the infrastructure from scratch.

Through the portal, agencies onboard clients, assign AI voice agents to them, and control which features each client can view and edit, including system instructions and behavior, phone number configuration, knowledge base and training data, voice selection, and AI model selection. Clients get analytics and call logs so they can see how their agents are performing.

Billing is handled through a Stripe integration for invoicing, subscriptions, usage tracking, and revenue management. Agencies can set usage limits, run outbound call campaigns, brand the dashboard with custom domains and colors, and connect Cal.com so agents can book appointments directly to a calendar.

Telezen also offers a public API for programmatically creating clients and assigning agents, and documented setup covering agency branding, integrations, and client management. Plans scale with client count, and an enterprise option supports custom and fully on-prem deployment for government and compliance needs.

Telezen Dashboard's Core Features

• White-label client portals with custom domains and brand colors

• Native integration with Vapi and Retell voice AI providers

• Client onboarding and agent assignment management

• Configurable client permissions for agent settings, phone numbers, knowledge base, voice, and model

• Voice agent analytics and call logs for clients

• Automated billing, subscriptions, and usage tracking via Stripe

• Cal.com integration for appointment booking

• Public API for programmatically creating clients and assigning agents

How to use Telezen Dashboard?

1. 1

   Set up your agency: White-label the dashboard with a custom domain and brand colors.

2. 2

   Connect integrations: Add your Vapi or Retell API keys and connect your Stripe account for billing.

3. 3

   Onboard clients: Add clients and assign AI voice agents to them.

4. 4

   Configure access: Choose which agent settings each client can see and edit.

5. 5

   Bill and monitor: Invoice clients through Stripe, set usage limits, and give clients analytics and call logs.

Telezen Dashboard's Use Cases

• Launch a branded voice AI portal
• Client onboarding and management
• Client-facing analytics
• Automated billing
• Appointment booking

FAQ from Telezen Dashboard

• What is Telezen Dashboard?

  It is a multi-tenant, white-label platform for agencies that sell AI voice agent services, letting them launch a branded portal on top of Vapi and Retell to manage clients, agents, analytics, and billing.

• Which voice AI providers does it support?

  Telezen has native support for Vapi and Retell. You connect your own API keys for either provider.

• How does billing work?

  Billing runs through a Stripe integration. You can invoice clients, manage subscriptions, track revenue and usage, and set usage limits, all in one place.

• Can clients see analytics for their agents?

  Yes. Clients get insights into their agents' performance and call logs so they are not left in the dark about agent activity.

• Can I control what clients can edit?

  Yes. Agent settings let you configure which features clients can view and edit, including system instructions, phone numbers, knowledge base, voice settings, and AI model selection.

• Is there an API?

  Yes. The Telezen Public API lets you programmatically create clients and assign agents for advanced workflows.