WAPlus

Description

WAPlus is a WhatsApp CRM that works inside WhatsApp Web, helping sales and support teams manage leads and customer conversations in one workspace. It brings contact management, messaging automation, CRM integrations, AI tools, and team collaboration into the WhatsApp Web interface.

Users can view and update CRM contact details next to conversations, create deals, tickets, and tasks in a connected CRM directly from WhatsApp Web, and sync conversational data through webhooks. The inbox can be organized into custom tabs, and messaging is streamlined with quick replies, auto replies, scheduled messages, and broadcasts. Users can also message unsaved contacts without saving each number and import or export contacts in bulk via CSV.

WAPlus integrates with HubSpot, Salesforce, Zoho, Google Contacts, and webhooks, and adds AI features including real-time AI translation for multilingual conversations and an AI chatbot for 24/7 automated replies to common questions. It is part of a product family that also includes WA Web Sender for controlled bulk messaging and WATools for scheduled broadcasts, smart replies, and data export.

A free plan offers limited features, with Starter, Pro, and Growth plans adding higher AI translation allowances, unlimited scheduling and quick replies, AI chatbot usage, unlimited sync, and additional CRM integrations. Payments are made by credit card or Google Pay, and browser extensions are available for Chrome and Edge.

WAPlus's Core Features

• WhatsApp CRM built into WhatsApp Web

• CRM contact viewing and editing next to conversations

• Create deals, tickets, and tasks in a connected CRM

• Custom inbox tabs, tags, notes, and reminders

• Quick reply, auto reply, scheduled messages, and broadcasts

• Integrations with HubSpot, Salesforce, Zoho, and webhooks

• Real-time AI translation for multilingual chats

• AI chatbot for 24/7 automated replies

How to use WAPlus?

1. 1

   Install the extension: Add the WAPlus browser extension for Chrome or Edge.

2. 2

   Open WhatsApp Web: Launch WhatsApp Web to turn it into a CRM workspace.

3. 3

   Connect your CRM: Integrate HubSpot, Salesforce, Zoho, or a webhook to sync customer data.

4. 4

   Organize your inbox: Create custom tabs, tags, and notes to manage conversations.

5. 5

   Automate messaging: Set up quick replies, auto replies, scheduled messages, and the AI chatbot.

WAPlus's Use Cases

• WhatsApp lead management
• CRM synchronization
• Messaging automation
• Multilingual support
• 24/7 customer support

FAQ from WAPlus

• What is WAPlus?

  WAPlus is a WhatsApp CRM built into WhatsApp Web that helps teams manage leads and customer conversations, automate replies and follow-ups, and sync customer data with CRMs like HubSpot, Salesforce, and Zoho.

• Which CRMs does WAPlus integrate with?

  WAPlus integrates with HubSpot, Salesforce, Zoho, Google Contacts, and webhooks, letting you sync conversational and contact data across your workflow.

• Does WAPlus support multilingual conversations?

  Yes. WAPlus includes real-time AI translation to support multilingual conversations, with monthly character allowances that scale by plan.

• Can I message contacts I haven't saved?

  Yes. You can send WhatsApp messages to unsaved contacts without saving each phone number first, and import or export contacts in bulk via CSV.

• Is WAPlus free?

  Yes, there is a free version with limited features so you can try the basics. Starter, Pro, and Growth plans add higher AI translation limits, unlimited scheduling, AI chatbot usage, and more integrations.

• What is included in the WAPlus product family?

  The family includes WAPlus CRM for customer management, WA Web Sender for controlled bulk messaging, and WATools for scheduled broadcasts, smart replies, webhooks, and data export.