Enterpret is a customer intelligence platform that unifies support, sales, and market signals. It provides structured context for teams and AI, enabling them to drive retention…
Best AI Tools for Customer Success Managers
42 toolsDiscover the best AI tools for Customer Success Managers — from customer intelligence platforms and AI-powered service systems to voice of customer solutions, customer retention apps, and digital sales rooms, this is where customer success teams enhance their workflows and improve client relationships: analyzing customer feedback, orchestrating client interactions, boosting retention rates, and streamlining support processes. Browse 42 AI Tools for Customer Success Managers across AI Apps, AI Agents, AI Case Studies and AI Mobile Apps and more.
42 tools
AI Apps
tl;dv is an AI meeting notetaker for Zoom, Google Meet, and Microsoft Teams that automatically records, transcribes, and summarizes calls, then turns them into searchable,…
AI Apps
Userflow is an AI-powered product adoption and onboarding platform. Product and customer success teams build no-code in-app onboarding, guide users in the moment, and use AI to…
AI Agents
Cust is an AI agent designed to improve customer retention. It analyzes customer data to identify risks and growth opportunities, prioritize customers, and generate retention…
AI Agents
Zendesk offers an AI-first service platform with self-improving AI agents designed to resolve customer issues end-to-end across all channels. It enhances service quality, speed,…
AI Apps
Pivony is an AI-powered Voice of Customer (VoC) and Customer Experience (CX) analytics platform. It analyzes customer feedback from dozens of channels in real-time to identify…
AI Mobile Apps
SYF Apty Client enhances user engagement and onboarding with real-time navigation, guidance, tips, and data entry correction. It simplifies product adoption by providing…
Deeto is an AI-powered platform that transforms customer voice into connected intelligence and activation. It helps teams improve growth, retention, and decision-making by…
AI Apps
trumpet is an AI-powered digital sales room and customer onboarding software designed to enhance revenue collaboration. It streamlines deal execution, personalizes buyer…
AI Apps
Kaizan is an AI platform designed for client service professionals. It uses AI Helpers that operate 24/7 to enhance client ROI, satisfaction, and revenue. The platform integrates…
Lucidly is an AI customer success platform designed to build a predictable post-sale revenue engine for SaaS teams. It analyzes product, billing, and support signals to predict…
Onboard.io streamlines customer onboarding for B2B success teams. It replaces spreadsheets and emails with a unified system for repeatable, on-time, and transparent client…
AI Apps
Echurn is an AI-powered SaaS tool designed to reduce customer churn and increase retention. It provides AI-driven suggestions, customizable offers, and insightful feedback…
AI Apps
Tresl Segments is a Shopify Plus certified CRM and marketing app that uses AI to identify profitable customer segments. It simplifies marketing flows, syncs data across platforms,…
AI Apps
Fineguide.ai is an AI-powered platform that unifies customer conversations, CRM, channels, and workflows. It transforms business operations by connecting every interaction and…
AI Apps
PLG OS by Questera is an all-in-one growth platform designed for product-led startups. It enables rapid deployment of personalized in-app user experiences, from onboarding and…
AI Apps
Cast AI Agents automate customer success to drive onboarding, usage, and adoption. They minimize churn, influence renewals, and expand revenue by engaging every user and…
AI Apps
Level AI is a CX platform that analyzes customer interactions using semantic intelligence to improve contact center performance. It scores every interaction, deploys voice agents,…
AI Agents
Cust is an AI agent that deep-researches customer data to identify risk and growth signals. It prioritizes accounts, drafts one-click retention actions, and personalizes customer…
AI Apps
Lang AI's conversation intelligence is now integrated into Capacity's AI-powered support automation platform. This integration helps teams uncover insights from customer…
AI Apps
Korl is an AI agent that generates personalized, on-brand presentations for QBRs, renewals, and roadmaps. It connects to your data sources to create tailored narratives, speaking…
AI Agents
Sowtek unifies customer interactions across voice, chat, email, WhatsApp, and social media into a single platform. Orchestrated by AI, it's designed for teams serious about…
AI Apps
Bettermode is an all-in-one, AI-powered customer community platform that lets businesses build branded, white-label portals, forums, Q&A, knowledge bases, and events to drive…
AI Apps
Arcade is an AI-powered platform that helps go-to-market teams create on-brand product videos, visuals, and interactive demos in minutes from prompts, screenshots, and product…
AI Apps
OrangeLabs is an autonomous CRM whose AI agents ingest customer signals from your stack and act to prevent churn, running conversations, campaigns, and feedback collection…
AI Apps
Demi is an AI teammate for Mac that drafts the email replies you owe, chases dropped follow-ups, preps your meetings, and updates your CRM from what was said on calls. It surfaces…
AI Apps
Thunai is an enterprise AI customer experience platform that automates L1 support across voice, chat, and email, assists live agents in real time, and automates post-call…
AI Apps
Guidde is an AI-powered video documentation platform that captures any workflow into professional step-by-step how-to videos and guides in seconds, with AI voiceover, 50+ language…
AI Apps
Guideless is an AI-powered platform that turns software workflows into narrated video guides and step-by-step documentation. You perform a task, and it auto-captures the steps,…
AI Apps
Trainn is a customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub,…
AI Apps
Overhyped AI is an AI voice agent that drives product adoption by acting as a white-glove adoption expert, guiding each new user from onboarding to their aha moment through…
AI Apps
Supademo is an interactive demo and screenshot platform for B2B SaaS teams. Its beautiful-screenshot tool lets you capture, annotate, blur, add backgrounds, and share polished…
AI Apps
Dialpad is an AI-native contact center and business communications platform. It unifies voice, chat, SMS, email, and meetings with real-time AI insights and autonomous AI agents…
AI Apps
Hiver is an AI-native omnichannel customer service platform for complex, high-stakes support. It unifies email, chat, Slack, voice, SMS, and WhatsApp in one workspace where teams…
AI Apps
ProductBridge is an AI-powered customer feedback platform for SaaS teams that auto-collects feedback from Intercom, G2, and more, deduplicates it with AI, prioritizes by revenue,…
AI Apps
Shulex provides AI customer service and review analysis for cross-border e-commerce brands, unifying customer inquiries across all channels and turning reviews, keywords, and…
AI Apps
An agentic customer experience platform for Shopify brands that uses AI agents to resolve support tickets, run retention campaigns and turn customer insights into timely actions…
Koji is an AI-native customer research platform that enables teams to conduct hundreds of in-depth AI interviews at scale. It transforms research questions into actionable…
AI Apps
Cresta provides a unified platform for human and AI agents, enhancing customer experiences and driving measurable business outcomes. It helps organizations save money, increase…
AI Apps
Lorikeet is an AI customer support platform designed for complex and regulated businesses. It provides a universal concierge to resolve customer issues across multiple channels,…
AI Case Studies
Lumen Technologies leverages Microsoft Copilot to transform its sales and customer service operations. By automating routine tasks, Copilot enhances productivity, allowing…
AI Case Studies
Confluent uses Glean's AI-powered search to streamline information access, saving over 15,000 hours monthly and boosting employee satisfaction by 13%. It integrates with 20+…
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